VOIP Best Practices and Technical Training

Telephone Timekeeping is still one of the most popular methods of capturing attendance. Join us for a training on Tuesday, August 6th at 11am ET to learn to: Setup Caller-ID for clock-in […]

Documentation for Group and Individual Settings

Most providers struggle to easily capture accurate documentation. Often the reason is that the EHR being used is designed to capture services by individual when many I/DD services are provided […]

Training 101: Track trainings and manage classes

Join us for a training on Tuesday, August 13th at 11am ET Learn how to: Track training and license requirements by title and employee Automatically alert employees, manager and HR if certifications […]

Time and Attendance Training Advanced EVV skills

This Training Tuesday on Tuesday, August 13th at 2pm ET is based on the frequently asked billing questions that the MITC EVV team receives on topics like rejections, resubmission and analyzing reports. […]

Why and How Employees Cheat at Time and Attendance

Unfortunately employees get very creative when it comes to inflating their hours. With budget and reimbursements under pressure, cost savings are on everyone’s agenda. Join John Graham, CEO and Software […]

Learn how to Manage Billing for Group Services

For providers managing day community and facility based programs and group homes. Join us for a training on Tuesday, August 20th at 11am ET to learn best practices for an effective client […]

Scheduling 103: Advanced Scheduling Training

Join us for a training on Tuesday, August 20th at 2pm ET to learn how to use these powerful scheduling options! Register Here Use Tasks within a scheduled shift or visit, prompt […]

Best Practices for Surviving EVV

Agencies across the nation are successfully transitioning to full implementation of EVV and accrued significant benefits based on relatively high percentages of caregiver compliance. Join us for a webinar on Thursday, August […]

IARF 2024 Fall Annual Conference

Visit MITC’s booth at the IARF 2024 Fall Annual Conference on August 28-30, 2024 in Normal, IL. Learn how other providers are using MITC Staff and Client Solutions to manage […]

Developing a Positive Culture for Staff and Individuals

A high quality, positive culture is critical for an agency’s success.  Now more than ever, with staff recruitment and retention issues, it is imperative to have a culture which is positive, […]

Best Practices for Using Telephone Timekeeping

Telephone Timekeeping continues to be a popular option. In 2023, customers captured over 5,000,000 calls using MITC. Join us for a free training on Wednesday, September 4th at 2pm ET to learn […]

Use AI to Improve Care and Retention

AI is being used by real providers to solve day-to-day problems and improve general operations! Join John Graham, MITC CEO and Software Architect, for a webinar on Thursday, September 5th at […]

System 101 Training: RS2 basics for administrators training

Join us for a training on Tuesday, September 10th at 11am ET to learn how to: Navigate RS2 modular layout (Main Menus, Files, Transactions, Reporting) Create, edit, and terminate employees Create, edit, […]