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  • IARF 2024 Fall Annual Conference

    Agency Conference

    Visit MITC’s booth at the IARF 2024 Fall Annual Conference on August 28-30, 2024 in Normal, IL. Learn how other providers are using MITC Staff and Client Solutions to manage […]

  • Developing a Positive Culture for Staff and Individuals

    Agency Webinars

    A high quality, positive culture is critical for an agency’s success.  Now more than ever, with staff recruitment and retention issues, it is imperative to have a culture which is positive, […]

  • Payroll Training: Everything you need to know about Financials

    Customer Training Tuesdays & Special Trainings

    In this training on Tuesday, September 3rd at 2pm ET, you will learn: How to setup and manage Financials How to setup Taxes and Deductions Calculate Checks and process payroll Register […]

  • Best Practices for Using Telephone Timekeeping

    Customer Training Tuesdays & Special Trainings

    Telephone Timekeeping continues to be a popular option. In 2023, customers captured over 5,000,000 calls using MITC. Join us for a free training on Wednesday, September 4th at 2pm ET to learn […]

  • Use AI to Improve Care and Retention

    Agency Webinars

    AI is being used by real providers to solve day-to-day problems and improve general operations! Join John Graham, MITC CEO and Software Architect, for a webinar on Thursday, September 5th at […]

  • System 101 Training: RS2 basics for administrators training

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, September 10th at 11am ET to learn how to: Navigate RS2 modular layout (Main Menus, Files, Transactions, Reporting) Create, edit, and terminate employees Create, edit, […]

  • HR Training 101: Employee Documents, Alerts, Holiday Pay and Reporting

    Customer Training Tuesdays & Special Trainings

    This in-depth training on Tuesday, September 10th at 2pm ET covers a lot! Register Here Track trainings and licenses, generate reminders and alerts Organize, publish and enroll staff in training classes Print […]

  • 2024 MITC DSP Awards!

    Agency Webinars

    MITC is awarding $5,000 in September to Direct Support Professionals (DSP) who stand out and go above and beyond to provide exemplary service. MITC values the hard work put forth by DSPs […]

  • Documentation 102 Training: Ensuring ISD document is complete

    Customer Training Tuesdays & Special Trainings

    Ensuring service documentation is complete and accurate is the difference between being audit-ready and being at audit risk. Get the guidance needed to create customizable documentation prompts based on your […]

  • Easy Ways to Manage Group Home Programs

    Agency Webinars

    Agencies managing group home programs face unique challenges not found in other programs. From checking on overnight-awake staff, to ensuring compliance and safety in all operations - there is a […]

  • Employee Self Scheduling Technical Training

    Customer Training Tuesdays & Special Trainings

    MITC is adding Employee Self Scheduling in Q3 2024 to your scheduling solution. Join us for a training on Monday, September 23rd at 2pm ET to learn more about Employee Self Scheduling. Register […]

  • mySafetyManager: Work Orders and Project Scheduler Training

    Customer Training Tuesdays & Special Trainings

    Ensure that maintenance and tickets are addressed timely and efficiently. Join us for a training on Tuesday, September 24th at 11am ET to learn to: Create and manage Work Tickets Maintain Job […]

  • RCPA Annual Fall Conference 2024

    Agency Conference

    Visit MITC’s booth at the RCPA Annual Fall Conference 2024 on September 25-26, 2024 in Hershey, PA. Learn how other providers are using MITC Staff and Client Solutions to manage […]

  • New! Employee Self Scheduling

    Agency Webinars

    Scheduling is a vital part of an agency's operations. Having a scheduling system that provides sharable calendars and allows employees to see which clients they're working with is why MITC […]

  • Manage Employee Time and Attendance – Tips and Tricks

    Customer Training Tuesdays & Special Trainings

    When you have got everyone clocking-in, this training on Tuesday, October 1st at 11am ET helps you move to the next level. Register Here Learn how to: Adapt time and attendance to […]

  • Ensure Employees are Clocking In at the Correct Location

    Customer Training Tuesdays & Special Trainings

    Verifying an employee’s location at the time of clock-in and out is more important than ever due to EVV and new audit requirements. Join us for a training on Tuesday, October […]

  • MHCA Annual Fall Conference 2024

    Agency Conference

    Visit MITC’s booth at the MHCA Annual Fall Conference 2024 on October 2-3, 2024 in Breezy Point, MN. Learn how other providers are using MITC Staff and Client Solutions to […]