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  • IARF 2024 Fall Annual Conference

    Agency Conference

    Visit MITC’s booth at the IARF 2024 Fall Annual Conference on August 28-30, 2024 in Normal, IL. Learn how other providers are using MITC Staff and Client Solutions to manage […]

  • Payroll Training: Everything you need to know about Financials

    Customer Training Tuesdays & Special Trainings

    In this training on Tuesday, September 3rd at 2pm ET, you will learn: How to setup and manage Financials How to setup Taxes and Deductions Calculate Checks and process payroll Register […]

  • Best Practices for Using Telephone Timekeeping

    Customer Training Tuesdays & Special Trainings

    Telephone Timekeeping continues to be a popular option. In 2023, customers captured over 5,000,000 calls using MITC. Join us for a free training on Wednesday, September 4th at 2pm ET to learn […]

  • Use AI to Improve Care and Retention

    Agency Webinars

    AI is being used by real providers to solve day-to-day problems and improve general operations! Join John Graham, MITC CEO and Software Architect, for a webinar on Thursday, September 5th at […]

  • System 101 Training: RS2 basics for administrators training

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, September 10th at 11am ET to learn how to: Navigate RS2 modular layout (Main Menus, Files, Transactions, Reporting) Create, edit, and terminate employees Create, edit, […]

  • HR Training 101: Employee Documents, Alerts, Holiday Pay and Reporting

    Customer Training Tuesdays & Special Trainings

    This in-depth training on Tuesday, September 10th at 2pm ET covers a lot! Register Here Track trainings and licenses, generate reminders and alerts Organize, publish and enroll staff in training classes Print […]

  • 2024 MITC DSP Awards!

    Agency Webinars

    MITC is awarding $5,000 in September to Direct Support Professionals (DSP) who stand out and go above and beyond to provide exemplary service. MITC values the hard work put forth by DSPs […]

  • Documentation 102 Training: Ensuring ISD document is complete

    Customer Training Tuesdays & Special Trainings

    Ensuring service documentation is complete and accurate is the difference between being audit-ready and being at audit risk. Get the guidance needed to create customizable documentation prompts based on your […]

  • Easy Ways to Manage Group Home Programs

    Agency Webinars

    Agencies managing group home programs face unique challenges not found in other programs. From checking on overnight-awake staff, to ensuring compliance and safety in all operations - there is a […]

  • Employee Self Scheduling Technical Training

    Customer Training Tuesdays & Special Trainings

    MITC is adding Employee Self Scheduling in Q3 2024 to your scheduling solution. Join us for a training on Monday, September 23rd at 2pm ET to learn more about Employee Self Scheduling. Register […]

  • mySafetyManager: Work Orders and Project Scheduler Training

    Customer Training Tuesdays & Special Trainings

    Ensure that maintenance and tickets are addressed timely and efficiently. Join us for a training on Tuesday, September 24th at 11am ET to learn to: Create and manage Work Tickets Maintain Job […]

  • RCPA Annual Fall Conference 2024

    Agency Conference

    Visit MITC’s booth at the RCPA Annual Fall Conference 2024 on September 25-26, 2024 in Hershey, PA. Learn how other providers are using MITC Staff and Client Solutions to manage […]

  • New! Employee Self Scheduling

    Agency Webinars

    Scheduling is a vital part of an agency's operations. Having a scheduling system that provides sharable calendars and allows employees to see which clients they're working with is why MITC […]

  • Manage Employee Time and Attendance – Tips and Tricks

    Customer Training Tuesdays & Special Trainings

    When you have got everyone clocking-in, this training on Tuesday, October 1st at 11am ET helps you move to the next level. Register Here Learn how to: Adapt time and attendance to […]

  • Ensure Employees are Clocking In at the Correct Location

    Customer Training Tuesdays & Special Trainings

    Verifying an employee’s location at the time of clock-in and out is more important than ever due to EVV and new audit requirements. Join us for a training on Tuesday, October […]

  • MHCA Annual Fall Conference 2024

    Agency Conference

    Visit MITC’s booth at the MHCA Annual Fall Conference 2024 on October 2-3, 2024 in Breezy Point, MN. Learn how other providers are using MITC Staff and Client Solutions to […]

  • Group Home Documentation

    Agency Webinars

    EHR captures information about the clients but what about the home? Group Home Documentation captures reports and notes and generates alerts by location (group home, day program site) to track […]