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  • Power BI Special Webinar

    Agency Webinars

    Microsoft Power BI is a data visualization and reporting platform that helps analyze data and find insights. It’s used to create charts, graphs, and reports that help users understand their […]

  • No Show Alerts: Notify Management of Failed Clock Ins

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, July 15th at 11am ET to learn how to ensure that staff are clocking in when they are supposed to with No Show Alerts! Register […]

  • Creating Custom Reports with Report EZ

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, July 15th at 2pm ET to learn how to generate your own reports using Report EZ's drag and drop techniques. Register Here Use Report EZ […]

  • DDPA: 12 HR Metrics Every Agency Needs to Measure

    Agency Webinars

    Hiring success is central to delivering services to those who need support and keeping payroll costs and revenue within goals. Join us for a webinar on Wednesday, July 16th at 1pm CT to […]

  • Using AI to Manage Documentation

    Agency Webinars

    MITC is pleased to announce our second AI-powered application to help agencies with documentation management and compliance. MITC's new AI powered software will provide documentation summaries for employees and managers […]

  • Track Key Performance (KPIs) and Trends with Reporting

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, July 22nd at 11am ET to learn how other providers use MITC to track key metrics. Register Here Identify variances between actual time worked, budgets, […]

  • Ensure Staff and Billing Compliance using Schedules

    Customer Training Tuesdays & Special Trainings

    Scheduling is designed for providers with HCBS and Group Home programs. It is loaded with features to meet complex scheduling needs Join us for a training on Tuesday, July 22nd at […]

  • EVV: Make it Easy. Make it a Success!

    Agency Webinars

    A large number of small and large providers have successfully transitioned to full implementation of EVV and accrued significant benefits based on relatively high percentage of caregiver compliance and tight […]

  • Capturing Mileage from Group Service Documentation

    Customer Training Tuesdays & Special Trainings

    In response to input from providers, the next release of Group Billing will include a new procedure to automatically create billing records (Timecards) from mileage captured by Group Service Documentation. […]

  • MITC for Beginners: Learn how to Setup Your System

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, July 29th at 11am ET to learn how to: Navigate RS2 modular layout (Main Menus, Files, Transactions, Reporting) Create, edit, and terminate employees Create, edit, […]

  • mySafetyManager: Track Work Orders and Equipment

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, July 29th at 2pm ET to learn how to: Create and manage Work Tickets Schedule tickets for an entire year Assign individuals or work crews […]

  • Benefits of One Platform for EHR & WFM

    Agency Webinars

    Having to use multiple software applications to manage Electronic Health Records (EHR) and Workforce Management (Time and Attendance, Scheduling, etc.) is not only time consuming, but can get extremely costly. […]

  • Travel Time: Reimburse Employees for their Travel

    Customer Training Tuesdays & Special Trainings

    Reimbursing employees for their travel has never been easier in MITC! Join us for a training on Tuesday, August 5th at 11am ET to learn how to: Create reimbursement rates […]

  • Manage Employees with Ease Using Manager Dashboard

    Customer Training Tuesdays & Special Trainings

    Managers are a core part of every agency. Provide them with the tools needed to help them and in turn help your agency succeed. Join us for a training on Tuesday, […]

  • Managing Community and Facility-Based Programs

    Agency Webinars

    The day-to-day job of managing community, day and facility based services has become more complex in recent years as providers are encouraged, incentivized or mandated to transition to community based […]

  • Hiring and Retention Best Practices

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, August 12th at 11am ET to learn how to take full advantage of the technology you have available to you! Register Here Use […]

  • Avoid Rejections by Keeping Authorizations Managed

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, August 12th at 2pm ET to learn how to: Capture payroll, billing and documentation all together Create authorizations and monitor utilization Track Payroll Costs, Revenue […]

  • Scheduling Essentials for Every Provider

    Agency Webinars

    Scheduling is an important software solution to implement for many providers. Unfortunately, many scheduling solutions are not designed for providers. See something very different! Both employees and managers enjoy mySchedules. […]

  • Maximizing Performance with Reporting

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, August 19th at 11am ET to learn how to: Set your performance preference with reporting Use filters to find relevant data and save time Use […]

  • Ensure EVV Compliance with Advanced Skills and Tips

    Customer Training Tuesdays & Special Trainings

    This Training Tuesday on Tuesday, August 19th at 2pm ET is based on the frequently asked billing questions that the MITC EVV team receives on topics like rejections, resubmission and analyzing reports. […]