• Save Time with AI Documentation Summaries

    Agency Webinars

    With future funding uncertain, providers need smarter, more efficient ways to reduce costs without sacrificing service quality. Private AI offers a faster, more affordable alternative to manual processes, especially when […]

  • Training Tuesday: Optimize Group Billing Reimbursement Processes

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, November 25th at 11am ET for a training designed for providers managing day programs, facility-based services, and group homes. Learn how to build a reliable client attendance program […]

  • Training Tuesday: Use advanced scheduling

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, November 25th at 2pm ET to explore powerful scheduling tools that boost accountability, accuracy, and billing compliance. Learn how to assign tasks within scheduled shifts, require shift confirmations, […]

  • Training Tuesday: Learn the 3 Ways to Capture Mileage

    Customer Training Tuesdays & Special Trainings

    MITC supports three flexible methods for capturing mileage and expense reimbursements to meet your agency’s needs. Join us on Tuesday, December 2nd at 11am ET to learn how to create mileage categories […]

  • Training Tuesday: Get the Most Out of Your System

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, December 2nd at 12:30pm ET to optimize your usage of myMITC. Learn how to assign user permissions, customize your landing page, enable myCalendar features, and use automated messaging […]

  • Funding Survival Checklist for 2026

    Agency Webinars

    Amid shrinking budgets and uncertain funding, provider executives must find ways to control costs without compromising service quality or operational performance. Success depends on timely business intelligence and robust control systems. […]

  • Training Tuesday: Day in the Life of an Agency Manager

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, December 9th at 11am ET for a walk through a typical day in the life of an agency manager. This training will help you teach employees how to […]

  • Training Tuesday: Use Alerts and Reminders

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, December 9th at 2pm ET to learn how to use real-time alerts in MITC so you never miss a thing. Set up dozens of automated alerts, customize notifications […]

  • Worried about missing bed checks? Automate an alert!

    Agency Webinars

    If you manage staff at overnight locations, you know how critical regular bed checks are for ensuring resident safety. Yet, even the most dedicated employees can occasionally miss a check, […]

  • W2 & Payroll Overtime Special Training

    Customer Training Tuesdays & Special Trainings

    Get ready for W2 reporting and filing for 2025. Join this free training on Monday, December 15th at 2pm ET. The big change for 2025 is reporting overtime so employees […]

  • Billing by Exception: Generate Billing Using Schedules

    Customer Training Tuesdays & Special Trainings

    Get the most out of your billing and documentation process on Tuesday, December 16th at 2pm ET. Learn how to use schedules to drive billing, allow employees to track only exceptions, […]

  • Missing Documentation? Sorry, you can’t clock out!

    Agency Webinars

    Wasting time chasing down missing or incomplete documentation? Not anymore! Stop employees from clocking out. Join us for a webinar on Thursday, December 18th to learn more about ensuring documentation is captured. Register […]

  • Training Tuesday: Manage EHR with Client Profiles

    Customer Training Tuesdays & Special Trainings

    Managing EHR has never been easier with Client Profiles. Join us on Tuesday, December 23rd at 11:00 AM ET for a training on managing EHR and client information with Client […]

  • Telephone Timekeeping: Ensure Compliance and Accuracy

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, December 30th at 11am ET on how to effectively manage telephone timekeeping. Learn how staff can clock in/out by telephone, how to set up restrictions […]

  • Web Clock Compliance: Warnings and Restrictions Training

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, December 30th at 2:00 PM ET to learn how to use system tools to control overtime and ensure compliance. This session will cover warnings and restrictions, authorization prompts, […]

  • How to Negotiate Software License Fees

    Agency Webinars

    Given the current uncertainty surrounding future funding, it is crucial for providers to know how to preserve the integrity of their programs while operating with reduced financial support. There are […]