Our agency has a unique setup, with employees who are also clients, which made tracking time and attendance challenging. MITC was the perfect solution, especially for piece rate tracking, and implementing tablets to replace our paper process was the crown jewel. Staff now have direct access, real-time reporting, and fewer human errors.

Before MITC’s tablet time entry, our case managers relied on a complex paper ticket system that went through multiple hands to reach accounting. This required heavy manual entry for payroll, reporting, and billing. The system eliminated paper tickets and saved our accounting team about 30 hours per week, delivering incredible ROI.

Working with MITC has felt like a true partnership. Issues come up at times, but the team is always responsive and quick to provide solutions. They offer clear answers and guidance through challenges. Unlike other vendors, MITC never feels distant or transactional. Their team is engaged, proactive, and fully committed to our success.