• Reduce Risk with Advanced Bed Check

    Agency Webinars

    Join us for a webinar on Thursday, June 11th at 2pm ET to see if Advanced Bed Check is a good fit for your agency. With Advanced Bed Check, staff can be required to clock-in for each bed check, take a picture of the bedroom and complete bed check documentation before clocking out of the bed check. […]

  • Training Tuesday: View Policies Document Management

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, June 16th at 11am ET for a Training Tuesday session on using View Policies to distribute, collect, and manage important employee documents. In this session, you’ll learn how to: Upload your own documents using Global Documents Allow employees to download and complete required forms Enable staff to reupload completed documents using Employee Document […]

  • Training Tuesday: Billing by Exception

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, June 16 at 2pm ET for a training on streamlining billing and documentation for Group Services. In this session, you’ll learn how to: Use Client Schedules to generate billing Allow Employees to only track the exceptions Complete documentation in Group Services Use reports to identify gaps in billing Register Here Who should attend: […]

  • Special Training: Report EZ & Power BI

    Customer Training Tuesdays & Special Trainings

    Join us on Wednesday, June 17th at 2pm ET to learn how MITC reporting tools can help you turn data into actionable insights and make more informed business decisions. Discover how Report EZ makes it easy to create custom reports using drag-and-drop functionality, 20+ data generators, pivot tables, and report-sharing features. Learn how Microsoft Power BI can […]

  • WPSA 2026 Annual Conference

    The Wisconsin Hotel 60 Gasser Rd, Lake Delton, WI, United States
    Agency Conference

    Visit MITC’s booth at the 2026 WPSA Annual Conference in Lake Delton, WI from June 18-19! Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational effectiveness. Jonathan Morris (Agency Consultant Team Lead) will be at our booth to discuss your agency’s needs and how MITC can help. […]

  • 8 Solid Reasons for Your Staff to Only Use One Platform for All Their Daily Tasks

    Agency Webinars

    Operating your agency as effectively as possible is always important. In times of funding uncertainty, reducing administrative costs without compromising service quality becomes mission-critical. One of the most effective ways to improve long-term sustainability is to use a single platform for all staff tasks, including scheduling, time and attendance, EVV, documentation, payroll, and more. Join […]

  • Training Tuesday: Client Profiles and EHR

    Customer Training Tuesdays & Special Trainings

    Managing EHR has never been easier with Client Profiles! Join us for a training session on June 23rd at 11am ET where we will review: How to create and manage your own Client Profiles Form Creating permissions and control what users can see Reviewing client information and documentation with Staff Action Plans  Register Here Who should attend: Client […]

  • Training Tuesday: Group Service Documentation

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, June 23rd at 2pm ET to learn best practices for an effective client attendance and documentation program including: Group Documentation Plan Set-Up Use data entry screens to capture client attendance Reporting Ensure group documentation is complete Group Documentation Completion Warnings and Restrictions Individualized Prompts and Notes Group Billing audit reports […]

  • Special Training: Medication Administration

    Customer Training Tuesdays & Special Trainings

    Medication Administration is a high-risk area for providers, where missed doses, refusals, and incomplete or incorrect documentation can quickly lead to compliance and safety concerns. Join us for a free training on Medication Administration on Wednesday, June 24th at 2pm ET. We will showcase how MITC simplifies medication administration by allowing staff to document within the […]

  • New ways to manage medication administration

    Agency Webinars

    Medication Administration is a free add-on with MITC documentation solutions. Join us for a webinar on Thursday, June 25th at 2pm ET to check out the latest software for Medication Administration. During the webinar, you will get the chance to review: Training management (myTraining) to ensure all staff are up to date on trainings and certifications How […]

  • Training Tuesday: Telephone Timekeeping

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, June 30 at 11am ET for a training session on using Telephony for timekeeping. Learn how to: Clock employees in and out by telephone Set restrictions and blackout dates Use Caller ID to reject calls from unapproved phone numbers Configure manager alerts and prompts Have employees check in by telephone Apply Activity Codes […]

  • Training Tuesday: Web Clock Warnings and Restrictions

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, June 30 at 2pm ET for a training on Web Clock warnings and restrictions. Learn how to: Set warnings and restrictions to control overtime Configure authorization prompts and restrictions for employees Prevent staff from clocking in when they are not scheduled to work Use manager reports to monitor compliance and identify over- and under-billing […]

  • Special Training: Shared Supports

    Customer Training Tuesdays & Special Trainings

    In Q2 2026, MITC will release new software options for providers managing shared supports. Join us for a free training on Wednesday, July 1st at 2pm ET on existing shared supports options and the new enhancements. Shared support is a person-centered service model where individuals, often those with intellectual/developmental disabilities or the elderly, share a direct support […]

  • Budget cuts? Easy ways to reduce payroll costs and maximize billing

    Agency Webinars

    State Medicaid funding is facing growing uncertainty as states navigate ongoing budget pressures. Recent Congressional budget changes could significantly impact how states fund Medicaid programs, including restrictions on provider taxes and new limitations on state-directed payments to provider organizations. Join us on Thursday, July 2nd at 2PM ET for a webinar on what these changes may mean […]

  • Training Tuesday Shorts: Stay on top of inspections and certification

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 7th at 11am ET for our Training Tuesday Short: Stay on top of inspections and certification! Manage inspections and certifications like fire safety, interior and exterior site inspections, licensing, vehicle maintenance, periodic licensing renewals and other program-specific or custom inspections. Register Here

  • Training Tuesday How To: Use Documentation to the fullest

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 7th at 2pm ET for our Training Tuesday How To: Use Documentation to the fullest. Use Individual or Group Service Documentations to capture more than daily notes. Use the same form to capture incidents, medical administration, periodic assessments and generate alerts. Register Here

  • Eliminate Missing or Incomplete Documentation

    Agency Webinars

    Wasting time chasing down missing or incomplete documentation? Join us Thursday, July 9th at 2pm ET to learn how MITC helps providers capture accurate documentation in real time, reduce audit risk, and streamline billing - all within one platform. In times of funding uncertainty, improving productivity and controlling costs matters more than ever. Register Here

  • ARRM 2026 Annual Forward Conference

    Mystic Lake Center 2400 Mystic Lake Blvd, Prior Lake, Minnesota
    Agency Conference

    Visit MITC’s booth at the 2026 ARRM Annual Conference in Plain Lake, MN from July 14th-15th! Learn how other providers are using MITC Staff and Client Solutions to manage costs, ensure compliance, and increase operational effectiveness. Cheyenne Gardner (Events Coordinator) will be at our booth to discuss your agency’s needs and how MITC can help. Stop by […]

  • Training Tuesday Shorts: Stay on top of employee trainings and licenses

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 14th at 11am ET for our Training Tuesday Short: Stay on top of employee trainings and licenses! Manage employee training requirements to meet retention, effective service delivery and regulatory compliance goals. Use LMS integrations to keep your training records up to date. Register Here

  • Training Tuesday How To: Maximize your time and attendance and EVV compliance

    Customer Training Tuesdays & Special Trainings

    Join us on Tuesday, July 14th at 2pm ET for our Training Tuesday How To: Maximize your time and attendance and EVV compliance. How to incentivize employees to clock-in/out, edit their own mistakes, use prompts and reminders, track frequent offenders, locations with internet access issues, get compliance above 90%. Register Here