• Time and Attendance Training: Advanced Features

    Customer Training Tuesdays & Special Trainings

    When you have got everyone clocking-in, this training on Tuesday, January 2nd at 11am ET helps you move to the next level. Learn how to: Apply different controls, features and settings to […]

  • Webinar: New Year Resolution: Improve Documentation Capture

    Agency Webinars

    Capturing accurate documentation in a timely manner is a task many providers struggle with, and there are multiple reasons why. Join us for a webinar on Thursday, January 4th at 2:00pm […]

  • Scheduling 101 Training: How to Create and Design Schedules

    Customer Training Tuesdays & Special Trainings

    Want to learn the different ways other agencies use schedules? Need more effective scheduling, but not sure where to start or what the different methods are? Join us for a […]

  • Report Training 102: Building Custom Reports

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, January 16th at 2pm ET to learn how to generate your own reports using Report EZ's drag and drop techniques. Use Report EZ and the […]

  • Webinar: How Secure is Your Time and Attendance?

    Agency Webinars

    Time and attendance must do more than just collect time. Without security, payroll leakage will occur that can equal 1-3% of gross payroll costs. Join John Graham, CEO and Software Architect, […]

  • Scheduling 102 Training: Adapting Scheduling to Your Needs

    Customer Training Tuesdays & Special Trainings

    Scheduling is designed for providers with HCBS and Group Home programs. It is loaded with features to meet complex scheduling needs. Join us for a training on Tuesday, January 23rd at […]

  • Webinar: Why Scheduling is Important for Providers

    Agency Webinars

    Scheduling is one of the more challenging software solutions to implement for many providers, but most beneficial and important for employees. Join us for a webinar on Thursday, January 25th at […]

  • Report Training 101: Learn to Use Key Reports to Track Performance

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, January 30th at 11am ET to learn how other providers use MITC to track key metrics. Identify variances between actual time worked, budgets, and scheduled hours […]

  • Is BYOD (Bring Your Own Device) Important to My Agency?

    Agency Webinars

    Some agencies take advantage of the smartphone’s popularity by implementing a bring-your-own-device (BYOD) program. In a BYOD program, staff use their own smartphones for work rather than an agency-issued device. […]

  • Billing 101 Training: Learn How to Manage Billing in HCBS Programs

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, February 6th at 2pm ET to learn how to: Capture payroll, billing and documentation all together Create authorizations and monitor utilization Track Payroll Costs, Revenue […]

  • Preventing Common Billing Errors

    Agency Webinars

    In 2024 agencies may see slimmer margins. Billing errors are still common despite increased automation. An expanded payor source count, especially MCO’s, brings myriad differences in how each source bills. […]

  • RS2 Enhanced XLSX Integration Training

    Customer Training Tuesdays & Special Trainings

    In Q1 2024, MITC will be making deeper XLSX integration available for RS2 users. Highlights Exports to XLSX will be able to support one million records Report EZ will benefit […]

  • Training 101: Track Trainings and Manage Classes

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, February 13th at 11am ET to learn how to: Track training and license requirements by title and employee Automatically alert employees, manager and HR if […]