• Time and Attendance Training Advanced EVV Skills

    Customer Training Tuesdays & Special Trainings

    This Training Tuesday on February 13th at 2pm ET is based on the frequently asked billing questions that the MITC EVV team receives on topics like rejections, resubmission and analyzing reports. Register […]

  • NEW: Add Unique Prompts and Links to Your myMITC

    Customer Training Tuesdays & Special Trainings

    Add Unique Prompts and Links to your myMITC pages to help employees and managers understand the software better, provide information on timelines and deadlines and links to other sources of […]

  • Labor Cost Optimization

    Agency Webinars

    With payroll costs rising and hybrid working continuing, contractors need better control over time and attendance. Join us for a webinar on Thursday, February 15th at 2pm ET to learn more about you […]

  • Learn How to Manage Billing for Group Services

    Customer Training Tuesdays & Special Trainings

    This training on Tuesday, February 20th at 11am ET is for providers managing day community and facility based programs and group homes. Learn best practices for an effective client attendance program including: […]

  • Scheduling 103: Advanced Scheduling Training

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, February 20th at 2pm ET to learn how to use these powerful scheduling options! Use Tasks within a scheduled shift or visit, prompt staff on […]

  • EVV Best Practices

    Agency Webinars

    A large number of providers have successfully transitioned to full implementation of EVV and accrued significant benefits based on relatively high percentages of caregiver compliance. Join us for a webinar on Thursday, […]

  • Billing 102 Training: Managing Authorization Utilization

    Customer Training Tuesdays & Special Trainings

    Are you confident authorizations are not over or underutilized? Join us on Tuesday, February 27th at 11am ET to learn how your team can bill accurately within the authorization. Register Here Create […]

  • System 104 Training: Take Advantage of All the Features in myMITC

    Customer Training Tuesdays & Special Trainings

    This training on Tuesday, February 27th at 2pm ET helps optimize your usage of myMITC. Register Here Learn how to: Assign individual user permissions Customize your myMITC Landing Page, business operations campaign […]

  • Managing Self-Directed Programs

    Agency Webinars

    Agencies managing self-directed and HCBS programs face unique challenges when verifying visits for payroll and billing, managing budgets, tracking services and expenses, and integrating with payroll and billing. Join us for a webinar […]

  • Best Practices for Managing Client Payroll

    Customer Training Tuesdays & Special Trainings

    In this training on Tuesday, March 5th at 2pm ET, you will learn: How to set-up production rates How to calculate payroll using piece rate information Tracking client attendance Piece Rate […]

  • Managing Group Home Programs

    Agency Webinars

    Agencies managing group home programs face unique challenges not found in other programs. From checking on overnight-awake staff, to ensuring compliance and safety in all operations - there is a […]

  • System 101 Training: RS2 Basics for Administrators Training

    Customer Training Tuesdays & Special Trainings

    Join us for a training on Tuesday, March 12th at 11am ET to learn how to: Navigate RS2 modular layout (Main Menus, Files, Transactions, Reporting) Create, edit, and terminate employees Create, edit, […]

  • HR Training 101: Employee Documents, Alerts, Holiday Pay and Reporting

    Customer Training Tuesdays & Special Trainings

    This in-depth training on Tuesday, March 12th at 2pm ET covers a lot! Track trainings and licenses, generate reminders and alerts Organize, publish and enroll staff in training classes Print Group Home […]

  • Applied Self Direction National Conference

    Agency Conference

    Visit MITC’s booth at the Applied Self Direction National Conference on March 14-15, 2024 in Baltimore, MD. Learn how other providers are using MITC Staff and Client Solutions to manage […]

  • Managing Community and Facility Based Programs

    Agency Webinars

    The day-to-day job of managing community, day and facility based services has become more complex in recent years as providers are encouraged, incentivized or mandated to transition to community based […]

  • Documentation 102 Training: Ensuring ISD Document is Complete

    Customer Training Tuesdays & Special Trainings

    Ensuring service documentation is complete and accurate is the difference between being audit-ready and being at audit risk. Join us for a training on Tuesday, March 19th at 2pm ET get the […]

  • Managing In-Home Support and Respite Programs

    Agency Webinars

    Providers offering in-home and respite care face different challenges from agencies offing other programs. Join us for a webinar on Thursday, March 21st at 2pm ET to learn the best practices for […]

  • Payroll Rules Manager Training: Organize and Audit your Payroll Steps

    Customer Training Tuesdays & Special Trainings

    Payroll Rules Manager is a comprehensive solution for customers using Payroll Preparation, Advanced Payroll Parameters, Labor Management and HR Manager applications. Join us for a training on Tuesday, March 26th at […]