The Ohio Department of Medicaid has issued clarifications on rules that providers and software vendors need to follow for full EVV compliance. Many are generally in line with Medicaid guidelines, but providers need to be aware of them.
- Providers need to ensure the EVV software they use allows clear documentation of all changes to original records (Clock-in/outs) when employees forget or clock at the wrong time. Typically at least 10% of records will fall into this category. Connecting the action of clocking-in/out with getting paid for employees will help maintain a lower rate.
- At this point in time the Ohio Department of Medicaid does not plan on interfering with reimbursements if there is a large volume of edits.
- Providers need to enter a unique email address for all employees who have authority to edit attendance. This email address needs to be retained for 7 years and never be re-used.
- Alternate software vendors now need to demonstrate compliance in person at meetings in Columbus. Currently these demonstrations are being scheduled well into 2020.
More details are available here.