This is a genuine dilemma with no straightforward obvious answer. Here are the main points that should be considered: Does a payroll service save time? Employers still need to maintain employee records, PTO, accruals, and deductions on any system. This work does not go away with a payroll service. Payroll services do not offer a […]
As the aging population continues to grow, so does the need for care services. But supply isn’t keeping up with demand when it comes to the caregivers required to provide those services, creating unrivaled competition for workers. To win over prospective employees, providers must differentiate themselves. For BrightSpring Health Services, that means offering daily pay […]
Incentive plans can help an agency boost its performance and improve quality of care by motivating employees and managers to increase their efforts toward achieving agency goals. For example, if any agency wants to maximize client care authorizations, it may offer employees a bonus if they are able to reduce their non-billable hours. In order for […]
This short quiz helps determine which workforce management solution best fits the needs of your agency, from an HR perspective. Human Resources professionals have a surprising amount of insight into the health of an agency. You regularly work to increase hiring and retention success. You may manage employee training and payroll. And you often get a […]
As the warm weather clears up and gives way to the cold, providers start to plan for inclement weather. Will the snow and ice cause road closures, power outages, or slippery conditions this winter? How can we prepare ahead of time? Weather is a bigger concern for some areas than others. For example, last winter […]
The turnover rate among health care workers is reaching a level of concern for many agencies. The median turnover rate among caregivers in the home care industry reached 66.7% last year, according to a study by Home Care Pulse. Among direct support professionals, turnover averaged 45.5% in 2016 according to a National Core Indicators report. In […]
People have been resisting technological advances for hundreds of years. Nowadays, we wonder why people ever avoided mechanical farming equipment or doubted the usefulness of personal computers. But as far as we venture back into the history of technology, someone is always hesitant to adopt something new, even if it simplifies their work. The human […]
In some states with EVV mandates, providers are losing money because they must pay their employees more than than can bill for. This happens when rounding rules in the EVV legislation differ from payroll rounding rules set by the labor department. Most programs will only pay for services in 15-minute increments, but EVV solutions capture […]
Consumer-directed services offer the independence many individuals desire, while ensuring they get the care they need. However, these services fall under the reach of the federal EVV mandate. Because of their unique requirements, providers managing programs for consumer- or family-directed services face real compliance and billing challenges that complicate EVV implementations. The purpose of CDS […]
Could a typo cost you thousands of dollars? When it comes to Medicaid audits, yes. If your organization manually enters data into a billing system, it is not only wasting time but also making itself vulnerable to costly errors. But data entry is not the only option. Billing integration software ensures billing accuracy and speeds […]